Beauty Launchpad Magazine

DEC 2015

Beauty Launchpad is everything beauty for salons & stylists! Stay on top of the latest hair style trends and products for hair, skin, makeup and nails. Get hair color ideas, business advice, education tips and beauty industry news.

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Page 44 of 132

Author William Arthur Ward once said, "Feeling gratitude and not expressing it is like wrapping a present and not giving it." In the spirit of the season, we offer up suggestions to create a thankful atmosphere in your salon all year long. —ANGIE REIBER GETTY IMAGES An Attitude of GRATITUDE Live & Learn/ Quick Tips 42 | BEAUTY LAUNCHPAD | DECEMBER 2015 A CREATE A GRATITUDE BOARD. Hang a large bulletin or white board in the break room or designate some wall space, and keep sticky notes and markers close by. Encourage stylists and salon staff to leave notes of praise for their coworkers for acts big or small. For example, "Thanks Casey, for getting my client coffee while she was processing!" or "April's jokes always put me in a better mood after a tough client. Don't know what I'd do without her!" SET ASIDE TIME FOR RECOGNITION. Allocate the fi rst fi ve minutes of any meeting or training to focus on positive behavior in staff members, and make it part of your salon culture. As a leader, have several genuine examples ready to go to get things started. ("Thanks Jenna, for assisting the client who came in yesterday for retail recommendations! Your product knowledge resulted in a $75 sale and an appointment on the books.") Empower everyone to share accolades, but don't make it mandatory. You can't force anyone to feel grateful; giving or receiving false praise could end up creating resentment instead of gratitude. PARTICIPATE IN COMMUNITY OUTREACH. Sometimes the best way to appreciate what you have is to help others in need. Organize a cut-a-thon to raise money for a local charity or volunteer as a team at a soup kitchen or Habitat for Humanity. You could even draw on your cosmetology skills and give cuts, styles, makeup touch-ups or polish changes at a nursing home or hospital. Working together for the greater good will bond you as a salon family and foster feelings of respect and compassion for those less fortunate. SEND THANK-YOU NOTES. Mail one to new clients to let them know you enjoyed meeting them, existing clients who send new business your way or both! Keep a stash of notecards in the salon for just this purpose, and be sure to handwrite for a personal touch. Emails can be an effective option if you'd rather go green—but who doesn't love getting (non-junk) mail? share accolades,

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